Terms and Conditions
Scope and business use
AIQA Go is provided by AIQA LIMITED as a business data-quality service for previewing, cleaning, reviewing, enriching, and exporting CRM-style and business contact datasets. The service is intended for professional and business use only. If you use AIQA Go for an organization, you confirm that you are authorized to bind that organization. If mandatory consumer law applies to you, nothing in these terms limits rights that cannot legally be limited.
Your data and regional compliance
You are responsible for every file, record, contact, company, phone number, email address, CRM object, and enrichment request you upload or submit. You must have the lawful basis, authority, notices, consents, contracts, opt-out records, and internal approvals required under applicable laws, including GDPR, ePrivacy and direct-marketing rules, Swiss FADP, and national Benelux and DACH data-protection, telecommunications, unfair-competition, employment, and consumer-protection laws.
Data protection roles
For customer-uploaded datasets, you determine whether you act as controller, joint controller, processor, or another regulated role. Unless a signed agreement says otherwise, AIQA LIMITED processes uploaded customer data only to provide the requested service and related security, audit, abuse-prevention, support, billing, and legal-compliance functions. A signed data processing agreement and production privacy notice are required before production use involving personal data.
Prohibited and high-risk data
Do not upload special-category, highly sensitive, child-related, secret, payment-card, password, health, biometric, criminal-offence, government-identifier, or similarly high-risk data unless AIQA LIMITED has expressly agreed in writing that the production service is configured for that data. You must not use AIQA Go for unlawful scraping, spam, bypassing consent or opt-out rules, discriminatory or prohibited profiling, employment, credit, insurance, housing, health, migration, law-enforcement, or other high-risk decisions unless a separate written agreement confirms that the use case is permitted and legally assessed.
AI, OCR, cleaning, and enrichment limits
AIQA Go may use automated extraction, OCR, deterministic cleanup, third-party data sources, and AI-assisted analysis. Outputs can be inaccurate, outdated, incomplete, biased, duplicated, mismatched, unavailable, or legally restricted. AIQA Go does not provide legal, tax, compliance, credit, employment, medical, financial, or marketing-consent advice. You must review outputs, source evidence, transformation receipts, affected-field counts, enrichment results, and export files before relying on them or importing them into downstream systems.
No contact-permission guarantee
Enrichment may identify or infer companies, people, email addresses, phone numbers, websites, registry records, or other business data, but it does not mean that you may lawfully contact a person or organization. You remain responsible for suppression lists, unsubscribe and objection records, local cold-outreach rules, professional secrecy, sector restrictions, and any additional requirements in Belgium, the Netherlands, Luxembourg, Germany, Austria, Switzerland, and other countries where recipients are located.
Third-party data and integrations
Results may depend on third-party APIs, public registries, search providers, AI models, maps, CRM systems, websites, and data sources. Those services may be unavailable, rate-limited, changed, withdrawn, incomplete, or subject to their own terms and legal restrictions. AIQA LIMITED does not warrant that third-party data is correct, current, complete, lawful for your use, or suitable for your specific business purpose.
Security, retention, and beta features
You are responsible for minimizing uploaded data and removing fields that are not needed for the run. AIQA LIMITED applies technical and organizational measures appropriate to the service stage, but no online service is risk-free. Preview, guest, beta, staging, connector, enrichment, and checkout features may be incomplete, changed, throttled, suspended, or withdrawn. Retention, deletion, export, audit-log, and support-ticket handling must be confirmed in the production privacy notice and data processing agreement.
Warranty disclaimer
The service is provided on an as-available basis. To the maximum extent permitted by applicable law, AIQA LIMITED disclaims implied warranties and guarantees, including accuracy, completeness, merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and suitability for regulated or high-risk use. You are responsible for independent validation before using results in operations, compliance processes, marketing, sales, HR, finance, or customer communications.
Liability limits
To the maximum extent permitted by applicable law, AIQA LIMITED is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, lost profits, lost revenue, lost data, business interruption, loss of goodwill, failed campaigns, regulatory claims caused by your data or instructions, third-party data-source changes, or downstream use of exported files. For unpaid, guest, preview, beta, or staging use, AIQA LIMITED's aggregate liability is limited to EUR 100. For paid production services, aggregate liability is limited to the fees paid for the affected service during the three months before the event giving rise to the claim.
Mandatory-law carve-outs
Nothing in these terms excludes or limits liability for intent, fraud, fraudulent misrepresentation, death or personal injury caused by negligence, liability that cannot be excluded under mandatory product-liability, consumer, data-protection, or unfair-terms law, or any other liability that cannot legally be excluded. Where DACH, Benelux, Irish, EU, Swiss, or other mandatory law requires a different standard, these terms are interpreted only to the maximum enforceable extent.
Customer indemnity
Where permitted by law, you will defend, indemnify, and hold AIQA LIMITED harmless from claims, losses, fines, costs, and expenses arising from your uploaded data, missing legal basis, unlawful outreach, breach of third-party rights, violation of platform or registry terms, prohibited use, security testing without authorization, or downstream use of AIQA Go outputs.
Complaints, governing law, and disputes
Questions and complaints should be sent to l.steinrox@aiqa.solutions. These terms are governed by Irish law, and the Irish courts have jurisdiction, except where mandatory consumer, data-protection, employment, telecommunications, unfair-competition, or other non-waivable laws in Benelux, DACH, the EU, Switzerland, or another competent jurisdiction require otherwise. AIQA LIMITED does not participate in voluntary consumer alternative dispute resolution unless required by mandatory law.
Changes to these terms
AIQA LIMITED may update these terms as the service, pricing, security controls, data-processing terms, integrations, and legal requirements evolve. Material changes will be made available in the service or on the website where required. Continued use after an update means you accept the updated terms, unless mandatory law requires a different process.